Shipping template

At BestHändler, we aim to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers around the world every day and can offer the highest level of responsiveness.


HOW LONG DOES DELIVERY TAKE? ( 1 + 2 )


The delivery period consists of two periods

together:


1) Processing time (1-2 working days):

Order confirmation, adjustment, quality check, packaging


ATTENTION: Due to the coronavirus, there may be delays on the part of the shipping service providers!


The order will be checked and approved within 12-24 hours of being placed. As soon as the order has been approved in our system, production will be commissioned. For products with personalized processing, it takes about 1-2 days to produce the product, ensure quality and package it.



2) Delivery time (depending on the country approx. 7-10 working days):

The time from our international shipping center to the delivery location. Once the item has been picked up from the warehouse it takes:


  • Austria 3-14 working days*
  • Germany 3-14 working days*
  • Switzerland 3-14 working days*

to be delivered to the destination.

*All shipping times exclude customs and duty delays. Delays may occur during busy periods such as Christmas or Black Friday, Valentine's Day.


How much does shipping cost?

We offer the following shipping rates:

  • Free standard shipping (with tracking)

Please note that once an order has been placed, it cannot be changed or cancelled as the packing and processing process of your order begins immediately upon receipt of the order.

About Us

Welcome to BestHeandler.de, your preferred online store for high quality and innovative products! The key to quality savings. Our goal is to provide you with a unique shopping experience by offering carefully selected items that combine quality, functionality and style.

At BestHeandler.de we believe that quality products don't have to be expensive. Our dedicated team works tirelessly to source the best products from around the world and deliver them straight to your door. We place a high value on excellent customer service and strive to exceed your expectations every time.

Our promise:

  • High quality products: We select only the best items to ensure you always receive the best.
  • Fast delivery: Thanks to our partnerships with leading shipping service providers, we deliver quickly and reliably.
  • Customer Satisfaction: Your happiness is our priority. We are always here to answer your questions and address your concerns.

We pride ourselves on offering a wide range of products for every occasion. Whether you're looking for the latest trends or need practical solutions for everyday life, we've got you covered. Explore our range and see how easy it can be to make quality savings.

Thank you for choosing BestHeandler.de for your shopping. We look forward to serving you!

Shipment


•When will my item be shipped?

Orders are dispatched from our warehouse Monday to Friday. Orders placed before 11am (GMT) will be dispatched the same business day.


•How long does delivery take?

You will receive our email to track your package after you complete your order.

Due to high demand, delivery may take 7-15 days.


•How can I track my shipment?

An email with a tracking number will be sent to you once your order is completed. You can track your order via the email or track it here.


•What if I didn't receive my shipping confirmation email?

Shipping confirmation email will be sent to your email address once your package is shipped (within 3 business days of your order). However, sometimes it might end up in your spam folder. You can check your spam folder. If the above method doesn't work, it might happen that you provided an incorrect email address.

Contact us at bestheandler@outlook.de so we can help you.

Payments

•What payment methods do you offer?

You can pay with: Visa, Mastercard, PayPal, Klarna, SOFORT or Stripe. All our payments are processed in GBP.


•Do I have to pay customs duties?

NO! You do not have to pay for any part of the shipment. Enjoy our free shipping service.

Return Policy and Complaints

•Can I return my item?
Enjoy hassle-free returns! You have 14 days after purchasing from BestHeandler to return it for a 100% refund, no questions asked. We truly believe you will love this product. Please note that we cannot accept returns or offer refunds unless the product is damaged or incorrectly delivered.

• I would like to file a complaint, how can I do that?
You can send us an email with your complaints (preferably with pictures of damaged or defective products) to customer service at bestheandler@outlook.de.

• I made a mistake in my order, can you change it?
Unfortunately, it is no longer possible to change the item once the shipping confirmation has been received.

I never received a confirmation email?
Please check your spam folder. If you still can't find anything, contact us at bestheandler@outlook.de, we will get back to you within 24 hours.

Contact us

Hit us up with any questions or comments. We're here to help!

All emails will be answered within 24 hours (working days).

Send us an E-mail:
besthandler@outlook.de